> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cryptoprocessing.us/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a withdrawal

export const Available = ({to}) => <>
    <strong>Available to <Tooltip tip="Roles determine what each user can see and do in the merchant dashboard." cta="See role descriptions" href="/merchant-administration/add-a-user#determine-which-role-to-use">roles</Tooltip></strong>:
    {to.map(role => <>{" "}<Badge color="blue">{role}</Badge></>)}
</>;

<Available to={["Owner"]} />

You can send funds from your balance to your own crypto address or to a customer's address. This guide covers creating a withdrawal via the merchant dashboard; for the API method, see [/withdrawal/crypto](/api-reference/endpoints/withdrawal-crypto).

<Steps>
  <Step title="In your merchant dashboard, go to the Balances tab and select a cryptocurrency." />

  <Step title="Click Send in the panel that opens." />

  <Step title="Specify the recipient's address.">
    Alternatively, click the address-book icon next to the address field to select a saved contact instead of entering the address manually. See [Contacts](/withdrawals/contacts) for more details.
  </Step>

  <Step title="Enter the amount and click Send." />

  <Step title="Specify the required user data.">
    See [User data collection](/user-data-collection) for details on what information may be required. If the withdrawal is internal, select the internal transfer checkbox instead; you don't need to fill out the user data in this case.
  </Step>

  <Step title="Optionally, add a note for this withdrawal." />

  <Step title="Enter your 2FA code and click Confirm." />
</Steps>